Job Description
Our Mission
To be the undisputed number one service provider in the property management industry by continuously exceeding all our customers’ expectations.
Our Vision
To be a socially responsible world leader in property management.
Our Brand Values
Everything we do is guided by our values: Do What’s Right with Integrity, Deliver Results, Get Things Done, Continuously Improve, Thought Leadership, and Energized Passion.
Position Summary
Step Ahead Maintenance Inc. (SAMI) is seeking a Building Operator to join our Calgary team. Reporting to the Director of Facility Management you will be part of a dynamic team and be accountable for work order management for various properties within our extensive residential portfolio.
We have the privilege of providing management services for the most important component of a rental property; its community of residents. Our team provides unparalleled service, expertise and good old-fashioned hard work to safeguard and protect property value.
Our promise says it all. “Big enough to serve you, small enough to know you.” We take great pride in our wide variety of management services but also in meeting the needs of individual residents and Owners.
The successful incumbent is a motivated, energetic individual with a commitment to providing excellent, world-class service to our clients in a friendly and engaging way. This role will include a heavy focus on appliance repair paired with general day-to-day maintenance tasks.
Key Responsibilities
· Accurate diagnosis of any possible building or suite repairs in order to effectively communicate the course of action;
· Installation of cabinets, counters and moulding;
· Inspect and replace damaged framework or other structures and fixtures;
· Experience with hot water heating, zone valve and thermostat replacement;
· Accurate diagnosis of appliances in order to effectively communicate the course of action;
· Experience with hot water heating, zone valve and thermostat replacement;
· Ability and experience in maintaining boilers, furnaces and hot water tanks;
· Able to assemble fittings and valves for installation;
· Skilled in the testing of plumbing systems to diagnose problems;
· Installation of blinds, light fixtures, caulking and grouting;
· Ability to repair and install doors and windows;
· Responsible for turn-over maintenance of rental suites including plumbing, electrical and general maintenance repair;
· Follow up and review of maintenance requests;
· Identify, Order and install necessary parts where required;
· Provide timely and accurate answers to site staff, residents and owners regarding any questions/concerns related to maintenance
· Understand and observe all safety procedures and practices in order to prevent injury to self or co-workers.
· Perform all other duties as assigned
Education & Experience:
· High School Graduate;
· 2-4 years of maintenance or related experience.
Skills & Competencies:
· Ability to work independently or in a team;
· Candidate must have excellent time management skills, and ability to prioritize work and be highly organized;
· Exceptional communication and interpersonal skills;
· Possess an exceptional customer service philosophy.
What we offer:
- Health and dental benefit package
- Lifeworks EAP
- Annual paid vacation
- 5 days annual personal time off
General Hand Tools required (ex. Drills, Wrenches, Hacksaw, screwdriver, etc)
The successful applicant must be able to provide a clear, valid Police Information Check and their own transportation with proof of valid Drivers’ license