Residential Community Manager

Job Description

AT MMG everything we do is guided by our values. Do What's Right with Integrity - Deliver Results - Get Things Done - Continuously Improve - Thought Leadership - Energized Passion If any of these values resonate with you, MMG has an opportunity for you!

Key Responsibilities:

• Maximize the income to MMG and take responsibility, control and recovery of rent arrears, including MMG debts where early efforts to recover debts have failed for all properties.

• Ensure your portfolio of properties is well maintained and managed in accordance with MMG standards and guidelines.

• Foster good resident relations and implement approved programs in accordance with budget guidelines.

• Practice excellent resident relations through regular resident visits to ensure concerns and complaints are dealt with in a timely, professional manner to ensure long-term tenancies.

• Handle resident concerns and inquiries with a goal of 100% satisfaction.

• Keep properties occupied with qualified residents through advertising, lead follow-up, property showings for prospective residents.

• Ensure all maintenance and repairs are conducted in a timely and cost-efficient manner.

• Issue purchase orders and renovation requests, and coordinate contractors for same.

• Conduct regular site inspections and all move-in/out inspections at the property.

• Ensure resident move-ins and move-outs are efficient, timely and that you are ensuring diligence on recoveries.

• Complete and approve security deposit statements and charges upon move out.

• Initiate suite transfer requests and complete inspections.

• Diligently address any pest issues in the properties and work with the pest control team to alleviate them.

• Ensure maintenance and cleaning contracts are in place as required and supervise all maintenance, repairs, contracts and landlord's work in a timely and cost-effective manner.

• Assist in the preparation of operating budgets and the monitoring of budgets thereafter and execute the property business operations within the approved budget.

• Always working towards the owners' goals and objectives while at the same time providing exceptional customer service.

• Responsible for the leasing processes, lease administration and renewal processes as well as providing a strong leasing feedback loop.

• Provide key input into the marketing program, responsible for "knowing your market" and completing regular comprehensive market surveys and reports.

• Ensure compliance with the Residential Tenancies Act in all procedures.

• Ensure local, provincial, & federal laws and regulations are being observed.

• Ensure comprehension and compliance with all MMG policies.

• Positively embrace MMG Corporate Values.


Required Skills and Abilities:

• RECA Property Management License

• Minimum of 3 to 5 years of property management experience

• Professional communicator who can effectively network with various demographics

• Strong knowledge of the local real estate market

• You are a natural relationship builder and connector.

• You are an excellent communicator.

• You are great at using technology.

• You thrive in a changing environment


If you are looking to join our dynamic team that has a passion to be the best, visit our career page at and apply today!